Information Technology Strategy and Management- myassignmenthelp

Question: Discuss about theInformation Technology Strategy and Management for Telstra. Answer: Following are the most important challenges for the organisation Telstra which is the largest telecommunication company in Australia. The challenges are given in the following ion the descending order. Retail revenue: Telstra Retail, which gives broadcast communications items, administrations and answers for singular clients and little to medium estimated organizations, saw pay fall by 5.6%. Indeed, even subsequent to barring the administrative changes that hurt the expenses it charges adversaries for access to its system pay slid by 1.8%. This is a market that Telstra needs to develop to support profit in a post NBN world. Falling sales: Due to the introduction of new technologies the main selling of Telstra is decreasing to a lot extent. Mobile revenue is a problem: It is a realized that settled communication is antiquated. What is stressing for Telstra is falling income from its portable business. Portable income diminished by 8.7% (barring the administrative effect, it fell 2.4%) in the a half year finished December 31 from the earlier year. While it prodded to $5 billion from $4.9 billion six months sooner, it is as yet far from where it was a year sooner. Not manage with changing technologies: There are several new technologies have been introduced and implemented by several new organisations in the telecommunication industry. The main concept related to the main system is that Competition from different telecommunication company: There are several new telecommunication companies growing up in Australia and as well as throughout the world which are providing a much faster connection to people I a cheaper rate. Improve customer advocacy: The customer satisfaction is given the highest priority. Drive value from the core: The future scope of several projects and the communication with the other customers are given the highest priority by the organisations. Building new growth businesses: New projects and plans are designed in order to increase the gowth of the company. Provide best telecommunication connection: The primary aim is always related to provide the best connection. Creating long term shareholder value: The ultimate growth of the company is shown in terms of the shareholders value which should be increased with respect to the time. Use Porters five forces model to assess the impact of IT in Telstra. Where do you see the balance of power? There are five forces or factors in the Porters model which basically refers to the equilibrium of the system. Those are the threat of new entrants, threat of substitutes and the bargaining power of the buyers and the bargaining power of the suppliers and the other factor is the industrial rivalry.Among these factors the threat of new entrants and the threats of substitutes are opposite to ach other. The bargaining of the of the suppliers and the nuyers are also opposite to each other. Information technology can provide many facilities to the present issues of Telstra by utilising the cloud computing and big data technologies. These technologies can be used foer much more advanced and secured analysis for the betterment of the telecommunication connection. Telstra has taken lots of IT strategies like cloud computing and big data which it will implement in future for better response and security of the telecommunication syste. Many worst strategies were taken in case of Telstra which lead to a big disaster for the organisations. There were several databases were created but not properly secured (Grishin 2014). The data were not also encrypted and as a result these systems became risky for the system. They missed out to implement several strategies like the cloud computing, big data and data mining technologies which are really helpful to understand the peoples choices and to grow the telecommunication technology. This software could help this company by creating the database which can predict several factors in the business regarding the peoples choices and feedback. What top IT risks or challenges are faced by Telstra today? How can those risks or challenges be addressed or mitigated? There are several risks related to the IT applications in case of Telstra. As the IT system requires to save information from the customers and their personal data security is the main issue. There are also many chances of hacking, data loss in case of IT systems. To overcome these risk factors the data should be encrypted and the main concept is to increase the security features, like firewall and the antivirus system. References Gardiner, B., 2015. Telstra CEO: Don't be afraid of machine learning. CIO, (Spring 2015), p.8. Grishin, S., 2014. Togart Contemporary Art Award; The Telstra National Aboriginal and Torres Strait Islander Art Award. Craft Arts International, (90), p.115. Moorhead, S., 2016. The Telstra Research Laboratories. Australian Journal of Telecommunications and the Digital Economy, 4(4), p.1. Thomas, J., Barraket, J., Ewing, S., MacDonald, T., Mundell, M. and Tucker, J., 2016. Measuring Australia's digital divide: The Australian Digital Inclusion Index 2016.